Growing role of technology in a Veterinary practice ...
We would love to discuss your particular needs and challenges and be able to recommend some “best practice” solutions. Top 3 areas of possible improvement:
#1 Making sure WHEN your internet goes down you are still able to run credit cards, use cloud software, phones etc. We do this with a device that has automatic failover and can use a backup circuit or a 4G or 5G wireless connection or both.
#2 WIFI and SECURITY. If you knew how venerable all the data in your practice is, you would be shocked. There are simple ways to tighten up security to protect your business and customer data. The guest network needs to be configured a specific way. How about making sure your customers when they connect to your wifi are prompted to connect to your social media accounts?
#3 HOSTED VoIP and CLOUD CONTACT CENTER. Takes phones to the next level and improve your business process allowing more communication with customers with the same amount of time and staff. Your customers can interact with you via text, social media, email, calls, and more. Send out appointment confirmations, many options for when there are too many calls coming in at the same time. How about a part time remote at home worker handle calls during busy times? Please provide some basic information and one of our solution specialists will follow up with you.