How does an internet outage effect your business? Retail unable to process credit cards Employees not able to access email or shared files Unable to connect to vendor sites Can’t connect to cloud QuickBooks UCaaS phones stop working IP Security cameras no longer broadcasting Business STOPS Money being lost   Simple way to fix this – Having more than one Internet connection After choosing the proper type of internet connectivity for your business, choose a

Cloud-Based Unified Communications How Unified-Communications-as-a-Service (UCaaS) Can Transform Your Business The Evolution of Enterprise Communications Finding the right enterprise communications solution has always been complicated. Now, our society’s methods of communication have proliferated in the form of instant messaging apps, video conferencing, and even virtualized desktops. How can businesses keep up with the growing demand for cross-platform, multi-device accessibility? No matter their size or industry, all businesses are essentially technology companies and have to stay ahead

Do you ever hear moving to the cloud and wonder what does it mean? Great news is there are plenty of articles written about the subject. First you need to determine what services you are referring to when mentioning “the cloud” and then click on the links below for more information. Voice Services SIP – For the business user that may not be ready for full blown cloud, SIP is moving in baby steps. It

Multiple custom solution options designed for real time customer interaction, improved agent efficiency, rich meaningful management reporting, remote worker and supervisor support, and improved customer experience. Single Agent Interface for all types of customer contact provides environment that is for easier to train and manage   Intelligent Call Routing IVR/ACD Data Driven Skill’s based, Team Based, or Business Unit Routing Call Back in Queue providing decreased abandon rates Multiple Media Supported and integrated with PBX

A Single Source Solution Provider for All Your SD-WAN Service Needs   WHY CHOOSE SD-WAN? Best overall value and functionality Agility and speed when adding locations Redundancy, scalability and fault tolerance Quality of experience for critical applications Simplification of operations Connectivity to other cloud-based solutions Dynamic bandwidth Cost effective upgrades Support whenever you need it Application acceleration and optimization   Software Defined WAN SD-WAN is becoming the mainstream choice for many organizations. Does using Internet

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