Remote Work Solutions

With remote work solutions, your employees can collaborate on any device, across the entire organization, even when they’re on the move or scattered across the globe. You and your employees will be connected on any device, anywhere.

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The recent shift to a more remote-friendly workforce has affected every business, regardless of size or industry.

Once an optional addition to business operations, remote opportunities have now jumped to the forefront of modern business expectations. Externally, remote work has impacted customer-facing business units to ensure a better-connected customer experience. Internally businesses must streamline communication between employees and enact technology developments that allow for workplace functions to maintain normalcy. At TrueChoice, we’re able to offer a plethora of services that enhance any aspect of your business to effectively run in a remote-friendly world.

1

Even while working remotely, get access to new teammates and location setups in a while. From call flows to voicemail settings to IVR, customize what you need. Managing business now takes minimal effort, no matter where you are.

2

Now, build a remote customer service team using a cloud-based contact center platform, and continue to service your customers. Integrate digital platforms – live chat or messaging to minimize inbound call volume, and service customers with zero hassles.

3

Connect and provide service to your customers even if they can’t connect via phone calls. Build your virtual presence on social channels and provide top-notch service regardless of where your customers and agents are located.

4

Managing remote agents is so easy now. Tools like team messaging and video communication let you take the follow-ups with your agent from anywhere, on any device. When agents need quick reply from within your organization, our collaborative contact center allows real-time communication via team messaging.

Technology Partners

Why Work with TrueChoice Technology

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Instead of working with providers directly, TrueChoice does the work for you. Your Tech Advisor will serve as your single point of contact, gathering information about your organization and matching you with the best providers and products based on what you really need.

Your TrueChoice Trusted Advisor will bring you multiple options to evaluate—at no cost to you. After handling procurement, delivery, and setup, we’ll continuously monitor for better provider products for you at the next contract renewal date.

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