For most enterprises today, IT resources are consumed with the daily support of infrastructure and applications. From hardware and software patches to end–user support, most IT organizations struggle just to keep up with the daily operational details that have the least business value.
Hosted VoIP changes all that by turning the resource utilization model upside down. Maintaining your infrastructure and applications, your IT resources are free to focus their efforts and expertise on the strategic initiatives that can have the biggest impact and add most business value.
Hosted VoIP eliminates the need to purchase or lease expensive PBX equipment to gain advanced calling features such as voicemail, automated attendants, extension dialing, call forwarding, call park, or call transfer. It also rids you of the need to obtain service from multiple carriers for local and long distance calling, PBX tie-lines, private lines, etc.
The service includes Internet access and Quality of Service (QoS) to guarantee voice quality, all on one easily understood invoice. Freedom from legacy equipment costs eliminates reliance on slow-moving traditional phone companies, multiple bills, and offers flexibility to deliver customized user productivity solutions for your company.
Scale your business simply and cost effectively by ordering exactly the number of phone extensions you need with the features you need now. As your business expands or contracts, easily upgrade or downgrade your service.
Secure & Reliable
With fully redundant data centers and carrier-class equipment with backup power systems and secure co-lo facilities, Hosted VoIP offers outstanding reliability for your company’s mission-critical communications.
Because there is no equipment to maintain and support, and the provider gives you full support from your phone to your final calling destination, you can rest assured that you’ve simplified at least one area of your business.
Moves, adds and changes are easily accomplished through an administrator interface or a quick phone call to customer support. And at the risk of repeating ourselves, you never need to upgrade software or repair expensive and sometimes-finicky premise based PBX equipment.
Best Calling Features
There are breakthrough calling features being added to Hosted VoIP service on a regular basis. Keep up with the latest productivity-enhancing solutions and applications without buying any equipment. No capital expense. No depreciation. No financing of equipment.
Unite Remote Workers
All employees can access the full features of your phone system whether they’re in satellite or home offices: anywhere, any time. You’ll save money with free on-net calling. And all calls between your Hosted VoIP connected offices and remote workers are free.
Easy to Learn
What good are advanced calling features if they are buried behind cryptic commands on your phone’s keypad? With Hosted VoIP, advanced features are accessible, intuitive, and easier to use through a “point-and-click” web interface.
Better Response Times
With advanced calling features like simultaneous ring, “find me-follow me”, and our “reach me anywhere” feature sets, you’ll be more in touch and responsive to your customers’ needs – a must in today’s competitive marketplace.
Key Features of a Hosted VoIP System
- Receptionist Console
- Disaster Recover
- Call Swap
- International Calls from Mobile
- Simultaneous Ring
- Visual Voicemail
- Outlook or Internet Browser Toolbar
- Quick Conference on the Fly
- Call Control
- Remote Office
- Call Recording
So How Does All this Work?
Voice and Internet services are delivered over the same local loop access circuit using the Internet Protocol (IP). Phone calls are delivered over a carefully managed network running the SIP protocol for Voice over IP. This means that phone calls do not travel over the public Internet, but are converted and transmitted over the traditional telephone network directly from the provider’s Network. At the same time, Internet traffic is routed over the provider’s high-speed data network to its destination on the Internet, either within the provider’s Network or through the provider’s many public and private peering points to other networks.