Great question…While TrueChoice represents carriers that you could work directly with, your TrueChoice Trusted Advisor is not interested in selling anyone a product that the marketing department for a specific company is forcing their employees to push. Your TrueChoice Trusted Advisor, gathers information from you and then goes out and matches the carriers and products based on what you really need. Your Truechoice Trusted Advisor can also bring in multiple options to evaluate and this
Do you ever hear moving to the cloud and wonder what does it mean? Great news is there are plenty of articles written about the subject. First you need to determine what services you are referring to when mentioning “the cloud” and then click on the links below for more information. Voice Services SIP – For the business user that may not be ready for full blown cloud, SIP is moving in baby steps. It
Who is following up on that? Locations have closed or moved but why am I still getting billed? I open the same ticket over and over again, who is escalating that and making sure it is actually resolved? My employees are not properly trained and so many of my issues fall back on user training. Services are out of contract. Who is checking to make sure we don’t get stuck in an auto renew situation
DO YOU SPEND TIME GOING THROUGH ALL OF YOUR BILLS EVERY MONTH TO ENSURE THEY ARE CORRECT? TMaaS allows instant bill audit every month when the bill comes in. When a location is moved or tagged. If any billing shows up for the old location it is flagged as a variance and a billing dispute is opened to ensure timely resolution.