Who is following up on that? Locations have closed or moved but why am I still getting billed? I open the same ticket over and over again, who is escalating that and making sure it is actually resolved? My employees are not properly trained and so many of my issues fall back on user training. Services are out of contract. Who is checking to make sure we don’t get stuck in an auto renew situation
Multiple custom solution options designed for real time customer interaction, improved agent efficiency, rich meaningful management reporting, remote worker and supervisor support, and improved customer experience. Single Agent Interface for all types of customer contact provides environment that is for easier to train and manage Intelligent Call Routing IVR/ACD Data Driven Skill’s based, Team Based, or Business Unit Routing Call Back in Queue providing decreased abandon rates Multiple Media Supported and integrated with PBX
A Single Source Solution Provider for All Your SD-WAN Service Needs WHY CHOOSE SD-WAN? Best overall value and functionality Agility and speed when adding locations Redundancy, scalability and fault tolerance Quality of experience for critical applications Simplification of operations Connectivity to other cloud-based solutions Dynamic bandwidth Cost effective upgrades Support whenever you need it Application acceleration and optimization Software Defined WAN SD-WAN is becoming the mainstream choice for many organizations. Does using Internet
DO YOU SPEND TIME GOING THROUGH ALL OF YOUR BILLS EVERY MONTH TO ENSURE THEY ARE CORRECT? TMaaS allows instant bill audit every month when the bill comes in. When a location is moved or tagged. If any billing shows up for the old location it is flagged as a variance and a billing dispute is opened to ensure timely resolution.
What Features are available in Workplace that can replace some of your existing tools? Companies find that they can eliminate or drastically reduce their need for internal collaboration tools such as their intranet, telephony systems, video conferencing and distribution lists. Workplace does more than just simplify communications – it inspires all levels of the company to embrace digital and mobile, and adopt a culture of speed and transparency. In addition, Workplace is easy to